Shipping & Returns

Shipping Information

We ship all orders using Australia Post or selected courier services. Shipping costs are calculated at checkout based on your order and delivery address. Delivery timeframes are provided as a guide only and may vary, particularly during peak periods. Tracking details will be sent once your order has been dispatched.

Return & Exchange Information

As each personalised item is created specifically for you, refunds or exchanges are not available for change of mind. If your item arrives faulty or incorrect due to our error, please contact us and we’ll be happy to assist.